Service Management

HP IT Service Management (ITSM) is a software solution that integrates and automates service management and quality control of the IT services that the business depends upon.

ITSM is focused on service design, operations, and delivery so staff can evaluate opportunities for improvement throughout the service lifecycle. Consolidate and standardise your service desk and supporting processes such as incident, problem, change, asset, configuration, release and deployment management with ITSM.

Benefits:

  • Resolve support issues faster.
  • Enable end-user self-service.
  • Reduce operational costs.
  • Leverage built-in ITIL best practices.
  • Mitigate performance risks.

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Whitepapers:

IT SERVICE MANAGEMENT

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